Net Promoter Score (NPS) is a customer loyalty and satisfaction indicator measured by asking customers how likely they are to recommend your product or service to others on a scale of 0 to 10.

Aggregate NPS scores and an NPS system help businesses improve their products, services, relationships, and processes. 

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Eytan Hattem • Chief Customer officer, Prodware Group 

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Silvia Tenazinha • Senior Manager Commercial Banking and Wealth Management, Santander Argentina

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